Delivery & Returns

Get Your Must-Haves Without the Hassle! From speedy delivery options that bring your orders straight to your doorstep to seamless returns that have you covered when things don't quite fit—BazaarLou ensures shopping is fun, easy, and stress-free.

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Delivery Options Overview

At BazaarLou, we know you're itching to get your hands on those trendy, must-have finds. That's why we've made delivery a breeze! We've got options galore, so whether you're a standard shipper or an express enthusiast, we promise your package will arrive faster than you can say "add to cart."

1. Pick your new fave item and hit "checkout"—easy peasy.

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2. Our team gets your order packaged with care and out the door in no time.

Delivery phone

3. Track your package as it cruises toward your address, complete with regular updates.

Delivery truck

4. Your parcel is here! Time to unbox and bask in the glory of your new purchase.

delivery box

Pro tip: Keep an eye out for our delivery emails, so your package doesn't end up on a surprise staycation at your neighbor's place.

Easy-Peasy Return Process

Sometimes things don't quite work out, and that's okay! Returning your item should be as easy as getting it in the first place. Here's our foolproof guide to turning that "oops" into a "no problem" in no time:

  1. Submit Your Return Request:
    Didn't meet expectations? Head to the returns page, locate your order, and request a return faster than a cat can swipe your shoelaces.

  2. Pack It Up:
    Securely wrap up the item like you're sending a gift to your past self (remember to include all original tags and packaging), then slap on that return label like a boss.

  3. Choose Your Return Option:
    Drop the package off at one of our trusted return partners or let us come to you if pickup is available in your area.

  4. Receive Your Refund:
    Once the package lands back in our capable hands, your refund will be heading to your account faster than your latest impulse buy.

Got Questions? We've Got Answers!

What are the available delivery options, and how much do they cost?

We offer standard and express delivery options to meet your needs! Standard shipping is the budget-friendly choice, while express delivery gets your items to you in a jiffy. Check out our Delivery page for a detailed breakdown of costs based on your location.

How long does it take to receive my order?

Delivery times vary depending on the shipping method you choose and where you're located. Standard shipping typically takes 5-7 business days, while express delivery usually lands at your door within 2-4 business days.

Can I track my package once it’s shipped?

Absolutely! Once your order is dispatched, you'll receive an email with a tracking number. Use it to monitor your parcel as it makes its way to you.

What is BazaarLou's return policy?

We accept returns within 30 days of delivery for most items, provided they are unused and in their original packaging. Simply submit a return request, and follow our step-by-step guide to pack and ship it back.

How long does it take to get a refund after returning an item?

Refunds are usually processed within 5-7 business days after we receive your return. The exact time frame depends on your payment method, but we'll notify you by email once the refund is processed!

Need a Help?

  • phone icon +212 618-929058
  • messenger icon Messenger
  • Telegram Telegram
  • Email-icon Email: support@bazaarlou.com

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The Fine Print... Or Not!

Look, we could write a book full of fine print, but let's face it—who actually reads all that? At BazaarLou, we prefer keeping it simple, transparent, and a little snarky:

  • Delivery Delights: If your package takes a scenic detour, rest assured we'll make it right faster than you can say, "Where's my stuff?!"
  • Return Realities: We're not fans of buyer's remorse either. If that dress makes you feel more potato than princess, send it back, and we'll sort it out.
  • Customer Service That Cares: Whether you're baffled by tracking numbers or just want to chat about your latest haul, our customer service team is ready to assist (and maybe throw in a meme or two).

So, go ahead, shop your heart out. We've got your back with delivery and returns that make the journey almost as good as the destination. 💃🕺